Reference

Terms and Conditions at fantafeat India

These terms set out the agreement between you and fantafeat when you open an account and access our lobby from a region where local law permits.

Account Eligibility — where local law permitsWallet & UPI Deposit RulesPaytm & PhonePe Withdrawal ConditionsLobby Access & Fair-Use PolicyAccount Closure & Data Rights
fantafeat Terms and Conditions at fantafeat India
TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send questions about specific clauses, account eligibility under local law, or requests to review your stored data to our legal support address. We aim to respond within two working days on all terms-related queries.
Live Chat Our chat team is available around the clock and can clarify how individual terms apply to your account, your UPI wallet balance, or any PhonePe transaction that has been flagged under our fair-use conditions.
Help Centre The Help Centre on fantafeat.net contains plain-language summaries of each major clause — from account suspension conditions to how Paytm withdrawal holds work — so you can find answers without raising a ticket.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

fantafeat applies these operational practices consistently so that your account, data, and wallet are handled with the same standards every time you log in or make a transaction.

Data Retention

We retain account transaction records — including UPI deposit logs and PhonePe withdrawal receipts — for the period required by applicable law. You may request a copy of your stored data at any time through the Help Centre.

Cookie Policy

Our platform uses session and analytics cookies to keep your lobby state intact between pages. You can manage cookie preferences through your browser settings; disabling them may affect how the lobby loads on your device.

Account Security

Two-factor authentication is available on every fantafeat account. We strongly encourage you to enable it so that even if your password is compromised, a second verification step protects your wallet and Paytm-linked details.

Who to Contact for Changes

To request a correction to your registered details — name, phone number, UPI handle — submit a written request via email with valid identity documentation. We process verified change requests within five working days.

Jurisdictional Compliance

These terms are framed around Indian account holders accessing the platform where local law permits. If your local law changes, your continued access is conditional on that law still allowing such use. We will notify you of material changes via registered email.

Intellectual Property

All content in the lobby — game artwork, live-table streams from our studio partners, and the fantafeat brand mark — remains the intellectual property of the respective rights holders. These terms do not grant you any licence to reproduce or redistribute that content.

Your Questions on fantafeat Terms Answered

The questions below address the clauses our account holders ask about most. If your specific situation is not covered here, reach us via live chat or email and we will walk you through the relevant section of these terms.

Yes, these terms apply to all accounts opened on fantafeat.net. Access is available where local Indian law permits, and you remain responsible for confirming that using the platform is lawful in your specific state or territory.

You can request a full export of your account data — including transaction history, game-round records, and UPI deposit logs — by submitting a written request through the Help Centre or via email to our support team.

Pending wallet balances are reviewed during the investigation period. Funds confirmed as earned through fair play are returned to your linked Paytm or PhonePe account once the review is complete, subject to verification of your identity.

We send a notification to your registered email address whenever we publish a material update to these terms. The revised version also carries a clear date stamp so you can see exactly what changed and when.

Account eligibility depends on the laws of your local jurisdiction. You confirm at registration that you meet the legal age and eligibility requirements applicable where you are located, as required by the applicable rules in your region.

UPI and all other payment transaction records are retained for the period required under applicable law. Once that period expires, records are deleted from our active systems unless a dispute or legal hold requires extended retention.

Submit a correction request by email with a scan of a valid identity document. Our team processes verified requests within five working days and confirms the update to your registered email once the change is applied.