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Our Terms, Your Rights on fantafeat

Every account on fantafeat is governed by a clear set of legal terms that spell out how we operate, what you can expect from us, and what we…

Terms of UsePrivacy PolicyAccount RulesCookie PolicyDispute Process

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How Our Legal Terms Apply to You

fantafeat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with fantafeat, you enter into a binding agreement governed by the terms published on this page. These terms set out the rules around account creation, use of the lobby, and any financial transactions you complete using UPI, Paytm, or PhonePe. All

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deposits and withdrawals are processed in line with applicable regulations, and we apply verification steps before any withdrawal is confirmed. Your use of the platform is subject to the laws of your jurisdiction, and eligibility depends entirely on what local law permits in your region. We
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update these terms from time to time, and we will notify you of material changes through your registered contact details. Continued use of the platform after a terms update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you have a question about our terms, want to request a change to your account data, or need to raise a formal dispute, our support team handles legal queries through dedicated…

Email Support Send your legal query, data request, or account dispute to our policy team by email. We log every request and follow up with a reference number so you can track progress end to end.

Live Chat Our chat window is open around the clock. For legal and policy questions that are straightforward, the chat team can point you to the right section of our terms or escalate to a specialist within minutes.

Formal Dispute Form For account disputes or data correction requests that require a written record, submit our formal dispute form from inside your account settings. We acknowledge every submission within one business day.

ACCOUNT SECURITY POLICY

How fantafeat Handles Data and Account Safety

We apply layered security practices across your account — from the moment you register to every transaction you complete.

Data Storage

Your personal details are stored on encrypted servers and are never sold to third parties. We retain account data only for as long as legally required or as long as your account remains active with us.

Cookie Policy

We use cookies strictly for session management, fraud prevention, and improving page performance. You can adjust cookie preferences from your browser at any time without affecting your ability to access the lobby.

Account Access Controls

Two-step verification is available on every account and strongly recommended. If you suspect unauthorised access, contact us immediately and we will freeze account activity while we investigate.

Data Retention Rules

We hold transaction records for the period required under applicable financial regulations. Once the retention period expires, personal data is securely deleted or anonymised so it can no longer be linked to you.

Right to Request Changes

You may request a correction, export, or deletion of your personal data at any time by submitting a written request through email or the formal dispute form. We respond within 30 days of receiving a valid request.

Who to Contact

Our dedicated data and compliance contact handles all privacy-related requests. Reach them directly through the email address listed in the Privacy Policy section of your account settings page.

Legal Policy Questions Answered

These answers cover the most common questions we receive about our terms, your data rights, and how to contact us about policy matters. If your question is not covered here, our support team is available around the clock.

The complete terms are published in the Legal section of your account settings. We recommend reading them before you start using the lobby. A summary of recent changes is always listed at the top of that page.

Access depends on local law and is available where local law permits. Certain states in India may have restrictions that affect eligibility. It is your responsibility to check the rules that apply in your jurisdiction before opening an account.

Submit a data export request through the formal dispute form in your account settings or by emailing our compliance team. We process valid requests within 30 days and deliver the data in a readable, portable format.

Yes. Send a written deletion request to our compliance contact. We will remove or anonymise your data once the legally required retention period for financial records has passed, typically after account closure.

Transaction data processed through UPI, Paytm, or PhonePe is retained for the period mandated by financial regulations. Payment credentials are never stored on our servers — they pass through the payment gateway directly.

Submit a formal dispute through the form in your account settings. Our team reviews each case, assigns a reference number, and acknowledges it within one business day. Complex cases are escalated to a senior compliance officer.

We notify you by email to your registered address and via an in-account notification whenever we make a material change to the terms. The updated terms carry a revision date at the top so you can see what changed and when.

Our Terms, Your Rights on fantafeat

Reach Us on Any Legal or Policy Matter

How fantafeat Handles Data and Account Safety

Data Storage

Cookie Policy

Account Access Controls

Data Retention Rules

Right to Request Changes

Who to Contact

Legal Policy Questions Answered

01 Where can I find the full terms and conditions for my account?

02 Is fantafeat available to me based on where I live in India?

03 How do I request a copy of the personal data fantafeat holds about me?

04 Can I ask fantafeat to delete my personal data?

05 What happens to my data when I make a UPI, Paytm, or PhonePe transaction?

06 How are disputes about account decisions handled?

07 How will I know if the legal terms have changed?

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