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How fantafeat Handles Your Personal Data

At fantafeat, we take the privacy of your account data seriously — from the moment you open your account to every transaction you make via UPI, Paytm or…

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fantafeat How fantafeat Handles Your Personal Data
DATA REQUEST CHANNELS

Reach Us About Your Privacy Rights

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy inbox. We aim to acknowledge your message within 24 hours and resolve straightforward requests within 7 working days.
Live Chat Support Start a live chat session on fantafeat.net to speak with a support agent about your data. For formal deletion or portability requests, the agent will route you to our privacy team with a reference number.
Postal Address If you prefer to submit a written request, you may write to our registered correspondence address, which is available in the legal footer of fantafeat.net. Include your registered email address for faster verification.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Privacy

Every measure listed here is actively in place for accounts on fantafeat. We want you to know specifically what protections apply to your data, not just that we take privacy seriously in…

Encrypted Data Storage

All personal data — including your name, contact details and payment references linked to UPI or Paytm — is stored using AES-256 encryption at rest. Backups follow the same standard, and access logs are audited regularly.

Cookie Controls

When you first visit fantafeat.net, a cookie consent banner lets you accept, reject or customise non-essential cookies. You can update your choices at any time through the cookie settings link in the site footer.

Data Retention Schedule

We keep your account data for as long as your account is active and for a further period as required by applicable law. Once that period expires, data is securely deleted or anonymised — it is not archived indefinitely.

Access and Correction Rights

You may request a copy of the personal data we hold about you, or ask us to correct inaccuracies, at any time. Submit your request via email or live chat; we will verify your identity before releasing or amending any record.

Account Security Practices

We use two-factor authentication options, session timeout controls and login-attempt monitoring to protect your account. Suspicious login activity triggers an automatic alert to your registered email or phone number.

Third-Party Data Sharing Limits

Payment processors such as those handling UPI and PhonePe transactions receive only the data they need to complete your transaction. They are prohibited by contract from using your data for any purpose beyond processing that specific transaction.

Your Privacy Policy Questions

Below are the questions we hear most often about how fantafeat handles your personal data, cookie settings, and your rights as an account holder. If your question is not answered here, contact our privacy team directly via email or live chat.

We collect your name, email address, phone number, date of birth, and the payment identifiers you use — such as your UPI ID or Paytm mobile number. We also log device type and session data for security and fraud-prevention purposes.

We share data only with payment processors (for UPI, Paytm, PhonePe transactions), identity-verification services, and fraud-prevention partners. Each is bound by contract to use your data solely for the service they provide to us.

After account closure, we retain your data for the period required under applicable Indian law and our regulatory obligations. Once that retention period ends, your data is securely deleted or fully anonymised from our systems.

Yes. Submit a data-access request by emailing our privacy team or starting a live chat on fantafeat.net. We will verify your identity first, then provide a structured copy of your personal data within the timeframe required by applicable law.

Send a deletion request to our privacy inbox or via live chat. We will confirm receipt, verify your identity, and process the deletion within 7 working days for data we are not legally required to retain. You will receive a written confirmation once complete.

We use essential cookies (necessary for account login and security), analytics cookies (to understand how pages are used), and optional personalisation cookies. You can turn off non-essential cookies at any time through the cookie settings link in the footer.

Contact our privacy team first — most concerns are resolved within 7 working days. If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction where local law permits.

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